Before your installation
We will remove all furniture and objects from the room(s). Ahead of your installation, we’ll review large objects that may require special care and consideration when they are moved. Make sure to empty the contents of any cabinets, drawers, and closets in these areas before our installation team arrives.
Your old floor covering will certainly need to be removed and disposed of, so we will discuss with you ahead of time how to best accomplish this step. This saves valuable time and potential hassle.
Generally speaking, moldings and baseboards will need to be removed before carpet can be installed. In some cases, this may warrant any baseboards, woodwork, and paint be retouched once installation is complete.
Carpet requires more precise subfloor conditions and your existing subfloor may need additional prep or a complete reworking before installation. We'll handle this for you!
It’s always wise to consider the possibility that your doors may not clear and swing free after the carpet is installed. We might need to remove doors in order to install the carpet and re-hang them afterward. If the carpet pile height presents any issues, we can shave or cut down doors to ensure clearance. For certain doors or specialty pieces, we may defer to a qualified carpenter to handle this task if needed after installation.
Since installing new carpet will produce waste, we generally collect these discarded materials and leave them at your trash collection site. On the day before installation, check in with us so that we are on the same page regarding cleanup and potential added costs. We can create a plan for your carpet remnants.
Your presence will be required on the day of installation in case the installation crew has questions. Throughout the day, our team can check with you to ensure that the correct carpet is installed in the proper areas. Although there’s no exact way to estimate the length and circumstances of each job, we strive to give you an accurate arrival & departure time. We ask and thank you for your flexibility in advance. We are a team!
Due to the variety of tools and techniques needed to professionally install your carpet, we deem the work area too hazardous for your family to be present. Make sure your loved ones and pets are clear of all work areas during installation to ensure everyone’s safety.
Before the completion of your new carpet installation, we want you to walk through the job with the chief installer. Ask all the questions you have and get a clear understanding of any final details. Your satisfaction is our number one goal.
Establish good ventilation if you or your family are sensitive to odors. Occasionally, chemicals used in the construction of carpet, adhesives & seaming tapes can have an odor for up to two or three days after installation. If so, provide those rooms with adequate airflow by opening windows & running fans to create a breeze.
Shedding is a natural part of new carpet installation, so there is no reason to be alarmed. Frequent vacuuming for the first few days will help remove any loose fibers from the carpet’s surface. If you see sprouting (small tufts or loops of carpet that become visible after the installation), simply use a small pair of scissors to carefully trim the loose fibers so that they’re flush with the surface of the carpet. Please contact our team if wrinkles or ripples appear. The carpet may need to re-stretched and this step is best left to the professionals!